Expert Forum
Expert Forum: How in-community customer service helps its customers, neighborhoods thrive.
More than ever, healthcare organizations must connect customers with services that provide value, while understanding their concerns on a local level. Superior customer service can support everything from business retention to brand promotion and improved access to healthcare options.
Read MoreExpert Forum: Third-party ratings are good for your health.
Third-party ratings are a good predictor of how satisfied employers and their employees will be with their health plans, and how well they may be taken care of when they need services. Learn the key factors behind the NCQA rating system, and discover why Independent Health is at the top.
Read MoreExpert Forum: Key questions employers should ask before choosing group health coverage
Several studies underscore the cost of poor health on worker productivity, including a 2018 study by the Integrated Benefits Institute which found costs related to lost productivity from illness amounts to $530 billion annually, or 60 cents for every dollar employers spend on health coverage.
Read MoreExpert Forum: Will a sports injury, genetics, or overactivity affect me or my child as we age?
You might not think about it when you’re a teen or young adult, but the orthopaedic injuries we experience in our youth can have implications later in life. Your genetic makeup may also play a factor in joint deterioration or mobility as you get older, but it’s not all doom and gloom: You or your child CAN make a full recovery and also take steps to stay healthy as you age! Here are some common scenarios that Excelsior Orthopaedics treats people for every day.
Read MoreExpert Forum: Cyber Security Risks Facing FII and Mitigation Strategies
According to IBM’s Cost of a Data Breach 2021 report, the average cost of a major cybersecurity incident to a business or organization is more than $4 million.
That’s a staggering number, but it puts the importance of information security for businesses and organizations under the spotlight—and attached to blaring sirens and alarms—that this problem deserves.
Read MoreExpert Forum: Health savings accounts can be an appealing benefit to younger employees
With employee resignations and job openings currently at levels not seen for more than 20 years, employers are struggling to find ways to attract and retain high-skilled workers. In order to survive and thrive during the “Great Resignation,” it’s become more imperative than ever for companies and businesses to provide a wide range of employee benefits.
Read MoreExpert Forum: Expanding Resources for Minority Owned Businesses
At Bank of America, our goal is to drive responsible growth in the markets and communities we serve. Part of this commitment includes addressing the root causes of inequity through the lens of economic opportunity and racial equality.
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